Privacy Policy
Visa Assistance Ltd, trading as Visa Assist (“we”, “our”, “us”), is committed to protecting the privacy and personal data of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
🔍 Who We Are
Visa Assistance Ltd is a UK-registered company providing visa support services, including administrative guidance, compliance documentation, and onboarding assistance for individuals and organisations seeking international mobility.
📘 What Information We Collect
We may collect and process the following types of personal data:
• Identity Data: Full name, date of birth, nationality, passport details
• Contact Data: Email address, phone number, postal address
• Application Data: Visa type, travel history, employment details, supporting documents
• Technical Data: IP address, browser type, device information (via website analytics)
• Communication Data: Emails, messages, and feedback shared with our team
🛠️ How We Use Your Information
We use your personal data to:
• Provide visa support and related services
• Verify identity and eligibility
• Communicate updates, timelines, and service-related information
• Maintain regulatory compliance and record-keeping
• Improve our website and client experience
We do not use your data for automated decision-making or profiling.
⚖️ Legal Basis for Processing
We process your data under the following lawful bases:
• Consent: When you voluntarily provide information or opt-in to communications
• Contract: To fulfil our service agreement with you
• Legal Obligation: To comply with immigration and data protection laws
• Legitimate Interests: To improve our services and ensure business continuity
🌍 International Transfers
Where necessary, your data may be transferred outside the UK to visa authorities or partners in other jurisdictions. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
🔐 Data Security & Retention
We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. Your data is retained only as long as necessary for service delivery and legal compliance, typically up to 6 years unless otherwise required.
👥 Your Rights
You have the right to:
• Access your personal data
• Request correction or deletion
• Object to processing or withdraw consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at:
📧 privacy@visa-assist.co.uk
📮 [Insert postal address]
🍪 Cookies & Website Analytics
Our website uses cookies to enhance user experience and gather anonymized analytics. You can manage cookie preferences via your browser settings. For more details, see our [Cookie Policy].
📞 Contact Us If you have questions about this Privacy Policy or how we handle your data, please contact: Visa Assistance Ltd trading as Visa Assist📧 privacy@visa-assist.co.uk📮 23 - 24 New Broadway Worthing West Sussex - BN11 4HP